All You Need to Know About the Eva Air Jakarta Office in Indonesia

Travel planning can be overwhelming, but it becomes much easier when you have the right support. The Eva Air Jakarta Office in Indonesia is staffed with experienced travel professionals ready to assist with everything from bookings to baggage policies and travel hacks. Whether you're flying for business or leisure, this office ensures a seamless, well-prepared journey.

From expert tips on check-in to insights on loyalty programs, the Eva Air Office in Jakarta offers comprehensive assistance in person, over the phone, or via email—putting you in control of every aspect of your travel plans.

📍 Office Location & Contact Details

• Office Address: Mega Plaza, 10th Floor, Jl. H.R. Rasuna Said Kav. C-3, Jakarta 12920, Indonesia

• Phone Number: +62 21 5205363

• Email: csuk@evaair.com

• Office Hours: Monday to Friday, 08:30 AM – 05:30 PM

• Official Website: www.evaair.com

For easy access to flight management resources, feel free to contact the Eva Air Jakarta Office in Indonesia during business hours or plan a visit.

🌐 Jakarta Airport Office Location

Need assistance at the airport? Eva Air’s counter at Soekarno–Hatta International Airport is equipped to handle last-minute changes, baggage concerns, and check-in support.

• Airport Address: Pajang, Tangerang City, Banten, Indonesia

🏢 Services Provided by the Office

Here’s a breakdown of what the office can help you with:

✈ Flight Booking & Rebooking

Get expert assistance on one-way, round-trip, or multi-city ticketing. The staff can compare schedules, fares, and routes to best fit your travel plans.

🔁 Flight Changes & Cancellations

Need to reschedule? The Jakarta team can guide you through cancellation policies, refund eligibility, and rebooking options.

💳 Seat Upgrades & Cabin Changes

Request upgrades to Premium Economy or Business Class, and receive advice on lounge access, seating arrangements, and fare differences.

🧳 Baggage Rules & Claims

From baggage limits to additional fees or missing luggage, the staff will help you avoid surprises and walk through claim procedures if needed.

👩‍🦽 Special Assistance

If you need wheelchair support, medical accommodations, or are flying with infants, the office can arrange services in advance for smoother airport navigation.

📎 Check-In Options

Learn about the pros and cons of online, mobile, or airport check-in, avoiding long queues and ensuring your seat and boarding status are confirmed.

🏨 Visa & Immigration Advice

Receive guidance on visa requirements, entry rules, or visa-on-arrival eligibility for your final destination.

💡 Travel Perks & Promotions

Discover limited-time promotions like fare discounts, free upgrades, or benefits under Eva Air’s Infinity MileageLands loyalty program.

🍽️ In-Flight Services

Pre-book meals, request dietary options, or add amenities like WiFi and entertainment packages.

✈️ Fleet Information

Eva Air operates a modern and safe aircraft lineup:

• Airbus A320 / A321 / A330

• Boeing 747 / 757 / 767 / 777 / 787 Dreamliner

• McDonnell Douglas MD-11 / MD-90

Most aircraft are equipped with comfortable seating, inflight amenities, and optional WiFi on select flights.

🏢 Head Office Contact Details

For advanced requests, feedback, or corporate inquiries—from Jakarta or anywhere in Asia—Eva Air’s head office is located in Taiwan:

• Headquarters Address: Luzhu District, Taoyuan City, Taiwan

• Contact Number: +1-800-695-1188

  • Manage Booking:
    Manage Your Trip

  • Flight Status:
    Check Flight Status

  • Baggage Info:
    Baggage Policies

❓ Frequently Asked Questions (FAQs)

1. What are the exact office hours for Eva Air Jakarta Office?
   Monday through Friday, from 08:30 AM to 05:30 PM (Closed on weekends and public holidays).

2. Can I buy or modify an international ticket at the Jakarta office?
   Yes, flights to any Eva Air destination (domestic or international) can be booked or changed on-site.

3. Do I need an appointment to visit the Eva Air Office in Jakarta?
   No appointment is required, but calling ahead during busy periods is recommended.

4. Can the office handle special assistance requests?
   Yes, including wheelchair services, infant support, or medical equipment arrangements.

5. Is it possible to request seat upgrades at the office?
   Absolutely; cabin upgrades and seat allocations can be managed in person.

6. Can I report lost baggage at the office?
   Yes, luggage claims can be filed with the Jakarta office staff.

7. What visa guidance is available at the office?
   Basic advice about visa types and visa-on-arrival is available, but embassies must confirm final requirements.

8. Can I earn or use mileage at the office?
   Yes, Infinity MileageLands enrollment, mile redemption, and account inquiries can be handled there.

9. Do they sell add-ons like extra baggage or in-flight meals?
   Yes, these can be pre-purchased at the office, often at discounted rates.

10. Can they help me check in online or by mobile?
    Yes, the team will guide you through online or mobile check-in processes if needed.

✅ Conclusion

The Eva Air Jakarta Office is a comprehensive travel support hub designed to make your journey smoother—from the moment you book until the day you travel. Whether you need help with bookings, travel documentation, seat upgrades, or special services, their local staff provides timely, professional, and personalized guidance.

Skip the stress and uncertainty—visit or call the Eva Air Office in Jakarta today, and begin your travel experience with confidence and ease.